FAQs


HOW DO I BOOK A CRUISE?

Booking your tiki cruise is easy!
click on the book now  button on the home page and select your desired cruise.Select your date and time.Checkout with a credit card using our 2048-bit encrypted payment platform.

WHAT IS THE COST?
The 90-minute Cruise is $70 per person.
Rates DO NOT include 10% CT Admission Tax, 6% booking fee or gratuities.

WHAT IS INCLUDED?
All cruises include a captain, a bartender and three beverages, including beer, wine and Tiki's rum punch along with non-alcoholic beverages. You must be 21 or over to consume alcoholic beverages. Please note: A person's unconsumed alcoholic beverage(s) CANNOT be transferred to another person and drinks are NOT allowed to be brought aboard or taken off the boat.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We acceptcash, credit card and debit payments only: Visa, MasterCard, American Express, Discover.

CAN I PAY ON THE DAY OF THE CRUISE?

All cruises must be pre-booked online and paid for at the time of reservation. Added passengers (not initially paid for) can be paid for at the boat prior to departure. Please bring the exact amount of cash to prevent cutting your cruise short due to payment processing,

HOW LONG IS THE CRUISE?

Our standard cruises run approximately 90 minutes (1.5 hours) from beginning to end, including a quick safety run-down before we depart.

WHAT WATERS DO YOU CRUISE?

We depart from Noank Shipyard located at 145 Pearl Street, Noank  and embark on daily cruises on the nearby waters (Mystic river) .


WHAT IS THE DRESS CODE?

There is NO dress code for the boat! If your cruise is in the daytime, you may want to consider bringing hats and sunglasses. If your cruise is at night, you may want to consider bringing a sweatshirt or light jacket. Please note that you may be splashed due to waves and wakes as other boats pass by. To make your experience more enjoyable, you should wear shoes that you don't mind getting wet.

SHOULD I BRING SUNSCREEN?

Yes! We encourage passengers to bring sunscreen. We do ask that you refrain from bringing spray sunscreen as it tends to get everywhere when sprayed, including on the bar and can make the deck/hull slippery. We thank you in advance for your understanding.

WILL I GET WET?

Our vessel is subject to others' boat maneuvers along with wakes from passing boats  that can create waves, wake and spray. While the amount of water also depends on weather and water conditions, all passengers should expect to get at least some spray. For this reason, you may also want to bring a hand towel.

CAN YOU ACCOMMODATE BACHELOR / BACHELORETTE PARTIES?

Yes! In fact  we have had several bachelorette parties.


DO YOU OFFER WEDDING PACKAGES?
Yes! We are proud to host weddings aboard the tiki bar  Our all-inclusive wedding package includes a wedding officiant, champagne toast, drinks and more. Please contact us for more info and availability on booking an all-inclusive wedding package.

WHAT KIND OF ALCOHOL IS SERVED ON THE BOAT?

We serve beer, wine and our Tiki Bar rum punch along with non-alcoholic beverages.
We use paper  straws,  if requested.

DO YOU OFFER NON-ALCOHOLIC BEVERAGES?

Yes! We also offer non-alcoholic beverages, including sodas and bottled water.


IF SOME OF MY PASSENGERS DO NOT DRINK ALCOHOL, DOES THE PRICING CHANGE?The price is the same regardless of how many passengers drink alcoholic beverages; the price does not lower for non-drinkers.

CAN I BRING MY OWN BEVERAGES?No. Absolutely no outside beverages may be brought on the boat.

DO YOU PROVIDE FOOD?

No, we do not provide food. You are welcome to bring your own food and snacks. Due to the sometimes windy conditions on the water, it is best to bring food and utensils in containers with lids. (Sorry, we do not provide plates, cups and utensils and there is no refrigeration available for passenger use.) You may want to grab some meals or snacks at Costello's Clam Bar (where we are located) before boarding. 


CAN I BRING MY OWN COOLER?
Sorry, coolers are not allowed to be brought onboard.

HOW FAST DOES THE TIKI BOAT GO?

It’s a slow, relaxing ride... our tiki boat has a top cruising speed of around 5 knots (approx. 6 mph), depending on wind, current and the number of people on board.


CAN I PLAY MY OWN MUSIC ONBOARD?

Yes! We have a bluetooth-capable speaker system that can sync to your phone and play your choice of music. Feel free to dance or singI!


IS THERE A USB CHARGING PORT AVAILABLE FOR USE?

Yes, we have USB charging ports available.

IS THERE A BATHROOM ONBOARD?

No. Passengers are strongly encouraged to use bathroom facilities before boarding the boat. Costello's has public restrooms available.  If you need to go to the bathroom during the 90-minute tour and it is a true emergency, we do have an emergency porta-potti with privacy screen. 


IS THE TIKI BOAT U.S. COAST GUARD-CERTIFIED?

Yes! Our tiki boat has been U.S Coast Guard inspected and meets all U.S. Coast Guard specifications.

ARE THERE LIFE JACKETS ON BOARD?

Yes! There is a type 1 wearable U.S. Coast Guard-approved life jacket on board for each person. All children under the age of 13 MUST WEAR a life jacket while the boat is underway. If you do not know how to (or cannot) swim, you MUST WEAR a life jacket at all times. There is also a throw ring on the boat.

WHO IS THE CREW?Your crew will consist of a U.S. Coast Guard licensed captain and a bartender.

WHO IS MY CAPTAIN?

All of our captains are licensed by the U.S. Coast Guard and have been vetted and trained per U.S. Coast Guard requirements. "The captain's word is the law on the boat." For the safety of all passengers and crew, please listen to and follow instructions given by your captain. Please pay attention to your captain's safety procedures at the start of your cruise. The captain will provide a short rundown regarding safety equipment and emergency protocols, including how to stop the boat in case of an emergency and man overboard procedures. This important information could save a life!

WHO IS MY BARTENDER?

All of our bartenders are professionals who are dedicated to helping you and your guests enjoy your trip. They'll take care of the drinks... you make the memories!

SHOULD I TIP MY CAPTAIN AND BARTENDER?

Gratuity is greatly appreciated as our captains and bartenders work hard to ensure your enjoyment, comfort and safety. Tips are equally split between the captain and bartender. If you are pleased with the level of service received, the customary gratuity is 15-20% of the charter fee. We appreciate your generosity!

ARE CHILDREN ALLOWED?

Yes, we are family-friendly and children are allowed! Please note that children under 13 years old MUST WEAR a life jacket which we have on board or you can bring your own U.S. Coast Guard-approved life jacket(s). Please let us know if you plan to bring children, their weight and if you plan to bring more than two children so we can make the appropriate accommodations for life jackets.


CAN I RIDE IF I AM PREGNANT?

Since each pregnancy is different, we encourage you to consult with your physician. Please let us know upon arrival so we can accommodate you accordingly.

CAN A DISABLED PASSENGER TAKE PART IN THE TRIP?

Our passengers may be exposed to sun, rain, sea spray and other outdoor elements and may be splashed due to waves and wakes as other boats pass by. Please consider this when determining suitability for all passengers. Only passengers in good health should participate. For your safety, please consult your physician if you are pregnant, have high blood pressure, have heart, neck or back issues, have had recent surgery, suffer from motion sickness or have any other condition that may be aggravated by this boat ride. All guests, including those with disabilities or those who use a wheelchair, must be able to transfer into and out of the boat by themselves or with assistance of a member of their party.

ARE PETS ALLOWED?

We love our pets ...but for the safety of all passengers, pets and/or therapy animals are not allowed onboard.

CAN WE BRING A SERVICE DOG ON THE BOAT?

An active service dog for physically-impaired individuals is allowed. Notification that a service dog will be boarding with you is required upon making your reservation. Please bring your own dog life jacket. As a safety measure, we do not allow pet carriers onboard.

CAN I GO SWIMMING OFF THE BOAT?

No, swimming is not allowed. Passengers are not allowed to enter the water from the boat or swim off the boat.

CAN I BRING MY FISHING POLE OR CRABBING NET?

Sorry, we do not allow passengers to fish or crab from the boat.

IS SMOKING ALLOWED ON BOARD?

Sorry, smoking or vaping is not permitted on the boat.

WHAT ARE SOME OTHER ITEMS THAT ARE NOT ALLOWED TO BE BROUGHT ON BOARD?

Firearms, weapons, fireworks and drugs are not permitted onboard. No outside alcoholic beverages or outside drinks. No coolers. No glass containers. No pets.